decosil Shipping
How long will it take to receive my order?
Orders will be delivered within approximately 10 - 15 working days from the payment date by courier.
Even if we cannot guarantee the absolute punctuality of the deliveries, generally we are pleased to fulfil our previsions. However, as soon as the order leaves our warehouse, an email confirmation will be sent to inform that the courier has picked up the items.
When decosil® receives the order with the items list you want to buy, the staff will make a quotation inclusive of shipment costs which depend on the weight of the products.
Be careful that the quotation is not inclusive of possible additional customs clearance costs which are borne by the buyer and vary from country to country.
The goods transport is subject to the Incoterms 2020 CPT (Carriage Paid To) rule. The goods risk transfers from the seller to the buyer when the goods are delivered to the carrier.
https://iccwbo.org/resources-for-business/incoterms-rules/incoterms-2020/
If the email confirmation to the quotation is received, it will be sent a payment request via PayPal or awaited the advance bank transfer. Only after receiving the payment, the goods will be shipped.
Where will I receive my order?
The items will be delivered to the provided address. Moreover it is important to remember that deliveries are made during office hours therefore it is better to provide an address where there is always someone available to receive the goods.
Shipments in Brazil
The recipient must be registered with the Brazilian customs, and he must have the RADAR, the authorization that allows him to import.
It also needs to appoint a customs broker for customs clearance.
The recipient may appoint DHL Express Brazil, one of the nation's largest customs brokers, as his broker (the service requires additional costs borne by the recipient).
THE CUSTOMS CLEARANCE WILL HAPPEN FORMALLY
Shipments in Russia
RULES FOR DELIVERY IN RUSSIA WITH DHL
• They do not accept goods to private persons;
• The recipient must pay customs fees / duties and brokerage fees (if customs clearance is carried out by a customs broker);
• To recipient, who must necessarily be a company legally recognized in Russia, they require the following documents in Russian: Declaration about Quality, Import Quarantine permission, Declaration of Conformity (where required), Certificate of State Registration.
• The recipient must have its own subscription code DHL
Documentation required for shipments with customs valuation (including the cost of freight) <1,000 € by the Recipient to be presented to customs (all in Russian):
1. Official declaration for customs with the reason of the importation
2. Contract for the provision of customs clearance services
3. Translation of the bill in Russian
4. Technical description of the complete catalog
5. Permits issued by the Russian authorities (eg certificates, licenses etc.) where required by type of goods - HS tariff / code
Documentation required for shipments with customs value (including freight costs) > 1.000 € or expeditions franc origin (contract shipment) to be presented to customs (all in Russian):
Once a year:
1. Articles of Incorporation of the Company to complete the registration to the Russian Customs
2. Contract for the provision of customs clearance services
For each shipment:
1. Agreement trade agreement or free delivery
2. Passport of Import Deal
3. Translation of the bill in Russian
4. Official Letter to Customs.
5. Technical description of the complete catalog
6. Documents proving the prior payment of any goods
7. A copy of the original order and its Russian version
8. Permits issued by the Russian authorities (eg certificates, licenses etc.) where required by type of goods - HS tariff / code.
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